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Blogging about Performance
Human Performance Technology with Business Process Improvement
Saturday, June 13, 2009
Apgar Score
Great example of performance improvement...
the Apgar Score
.
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Rummler-Brache Framework Description
Descriptions of a Process Analyst
Failure of Business Schools to Understand Business...
Process Analysis in a Service Organization and Hea...
Links for HPT & BPI
Apgar Score
Rummler's Book, "Improving Performance"
About Me
John S. Chapman
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